Finding a jeweller may be difficult since you want to be sure they are qualified to handle your priceless jewellery. But how can you get away from tales of stone-swapping terror and poorly done repairs? Continue reading to find out more about how to choose trustworthy jewellers.
Finding a trustworthy jeweller is a difficult procedure. Referrals are the most popular way for individuals to locate others since it requires a lot of confidence.
1. Review the ratings
The greatest approach to determine whether or not this jeweller is reliable is to read reviews. When a jeweller is almost unnoticeable on Google, Yelp, or Facebook, it’s time to start thinking twice before handing them your valuables. However, a large number of reviews may not always be a good indication. whether the reviews are one phrase reviews, or even one word with a 5-star rating, that’s another red flag. Read them carefully to determine whether they have any substance. A trustworthy jeweller would have a good variety of reviews, including honest criticism of the customer service and the repairs made.
However, you may learn more from the reviews than just that. Jewellers come in a variety of abilities and quality levels, like other industries. A wonderful way to determine whether a jeweller meets your criteria is to look at client photos posted on sites like Yelp and Google. You may also look up reviews to locate what you’re searching for. Because it was mentioned frequently in our evaluations, many clients at Swarajshop are aware of our expertise in stainless steel ring resizing, which is not a service offered by many jewellers.
2. Conduct Research and Request Justifications Reputable Jeweller Conversations
It is beneficial to gain additional knowledge about your possessions when you are seeking for an expert. Knowing the average cost to resize a 14k gold ring or what sort of stone you have can assist to protect you from dishonest jewellers who will take advantage of your ignorance to overcharge you. It’s time to change courses if you see that they are overcharging you or attempting to defraud you.
In contrast, patient explanations and straightforward, honest pricing are signs that you’ve located an excellent, reliable jeweller. This implies that the jeweller provides you a fixed fee for the job and will notify you in advance if anything unexpected happens during the repair. You may have discovered a real specialist if the jeweller takes the time to explain why you have concerns about the price of a certain repair.
3. Seek out policies with transparency
Along the same lines as seeking explanations, jewellers who have explicit return, refund, and payment procedures are invariably more reliable. It’s a really excellent indicator if the jeweller agrees to inform you if the piece needs more work but will wait to start until you have given your explicit consent. Frequently, buyers receive their freshly repaired item along with six already completed treatments without receiving any notice from the jeweller. That’s poor business behaviour, and it doesn’t do the store any favours. With our 24/7 chat option, clients may check in with us at any time if they have any queries regarding their repairs. At Swarajshop, we make sure to let our customers know if we see anything with their jewellery.
4. Inquire about the history of the jeweller reputable-jewelers
It’s crucial to search for the individual performing the repair when choosing a trustworthy jeweller. Traditional jewellers sometimes enter the trade through family ties; they have been in business for many years and have a wealth of knowledge regarding jewellery and various repair situations. For instance, Marlon, one of our jewellers, began working as a diamond setter in the same location as his father did after graduating from college. He observed his contemporaries and picked up every aspect of the jewellery repair trade until he was an expert at stone setting, soldering, resizing, and other metallurgical processes.
Since you won’t be meeting in person, it’s a bit different when it comes to background checks for online jewellery sets repair services, but a short look at their about page and a phone call should be sufficient to confirm their qualifications in addition to their ratings.
We believe these pointers will help you locate a trustworthy jeweller. And while we don’t want to brag, we believe we meet every one of these requirements. Send us a message in the comments section below if you have any queries for us.